have an account?【sign in】Interactive Brokers Support Phone Number:A Comprehensive Guide to Interactive Brokers' Customer Service Options
bolingerauthorInteractive Brokers Support Phone Number: A Comprehensive Guide to Interactive Brokers Customer Service Options
Interactive Brokers (IB) is a leading online brokerage firm that offers financial services to investors worldwide. With a strong reputation for innovation and customer service, it is essential for investors to have access to the company's customer support resources. In this article, we will provide a comprehensive guide to Interactive Brokers' customer service options, including the support phone number and various online channels.
1. Interactive Brokers Support Phone Number
One of the primary ways to reach Interactive Brokers' customer service is through its support phone number. The company offers a multi-language support line, with representatives available to assist clients in English, Spanish, French, German, Italian, Japanese, Korean, Mandarin, Portuguese, Russian, and Chinese. The support phone number is: +1 (800) 332-3979.
Customers can call this number for general inquiries, account-related issues, and trade-related questions. The support team is available 24/7, ensuring that clients receive assistance whenever they need it.
2. Online Channels
In addition to the support phone number, Interactive Brokers offers a variety of online customer service options. These include:
a. Live Chat: Customers can access live chat support through the Interactive Brokers website. This is a convenient way to communicate with a support representative and get assistance quickly. Live chat is available during the company's regular business hours (9 AM to 5 PM ET, Monday to Friday).
b. Email Support: Clients can also send an email to [email protected] for inquiries related to their accounts or trading activities. The support team typically replies within 24 hours.
c. Knowledge Base: Interactive Brokers maintains a comprehensive knowledge base on its website, containing frequently asked questions and their answers. Clients can use this resource to find information on account settings, trading platforms, and other related topics.
d. Twitter Support: The company also provides support through its official Twitter account, @IB_Support. Customers can tweet their inquiries or ask questions using the hashtag #IBSupport. The support team sometimes replies to these inquiries through Twitter.
3. Conclusion
Interactive Brokers offers a wide range of customer service options, including a support phone number and various online channels. Clients can choose the method that best suits their needs and preferences. Regardless of the chosen method, Interactive Brokers' customer service team is dedicated to providing excellent support and assistance.
For more information or help with your trading activities, please do not hesitate to reach out to the company's customer service team.